Refund policy

Return & Refund Policy

We want you to love every product you receive from The Glow Edit. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition you received them.

Non-Returnable Items For hygiene reasons, opened skincare and beauty products are not eligible for return unless the item arrived damaged or defective.

Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items If your item arrived damaged or defective, please contact us within 7 days of delivery at [your email address] with a photo of the issue. We'll make it right with a replacement or full refund.

How to Start a Return Email us at [hgembol.12@gmail.com] with your order number and reason for return. We'll send you instructions within 1–2 business days.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is damaged or defective.